Boost Sales with CPQ for Microsoft Dynamics 365

Automating product and service configuration, pricing, and quoting is the goal of CPQ (Configure, Price, Quote) solutions for Microsoft Dynamics 365 Sales and Business Central, which aim to automate and improve the sales process. In this write-up, we shall discuss the function of CPQ in boosting sales.

CPQ for Microsoft Dynamics 365 Suite

1. CPQ for Microsoft Dynamics 365 Sales

  • PROS Smart CPQ: It speeds up the quote-to-cash process by integrating with Dynamics 365 Sales. It has capabilities like AI-driven price optimization, error-free product configuration, and performance quoting. As a result, sales teams can improve customer experience and revenue by quickly and accurately creating and maintaining quotes.

2. CPQ for Microsoft Dynamics 365 Business Central

  • Experlogix CPQ: This tool helps with managing complicated product settings and pricing in Dynamics 365 Business Central. The quote-to-order process is made more efficient, with minimal errors and accelerated sales cycles. Manufacturing organizations also benefit from it because it generates accurate production orders using pre-defined quotes.

Both solutions aim to:

  • Accelerate Sales Cycles: Sales teams can reply to customer queries more quickly through the automation of the quoting process.
  • Improve Accuracy: Errors are less likely to occur with automated setups and pricing.
  • Enhance Customer Experience: Quick and accurate quotes result in increased customer satisfaction, which in turn enhances the customer experience.

What is CPQ?

CPQ expands for Configure, Price, and Quote. Sales teams can benefit from this software since it streamlines the process of creating product and service estimates. A description of CPQ's functions is provided below.

  • Configure: By choosing features, options, and add-ons, salespeople can personalize products or services according to customer requests.
  • Price: Predicts costs automatically according to setup, factoring in things like discounts and promotions.
  • Quote: Creates a comprehensive proposal outlining all products and their associated costs, which can then be provided to the customer for their approval.

To improve the speed and accuracy of the quoting process, CPQ software often connects with CRM (Customer Relationship Management) systems to retrieve customer data.

Collaborate with Dynamics Square to integrate CPQ with Microsoft Dynamics 365 in a seamless and efficient manner. Book a no-cost consultation today!

Why Do Microsoft Dynamics 365 Users Need CPQ?

The Configure, Price, Quote (CPQ) process is useful for users of Microsoft Dynamics 365 for several important reasons:

  • Efficient: With CPQ, sales teams can quickly and accurately generate quotes, saving hours of work. For sales operations to stay on track and for customers to be satisfied, this speed is essential.
  • Precision: CPQ guarantees that all quotes are correct and within the law because they are based on the most recent product configurations and pricing standards.
  • Customization: Businesses with complex pricing structures or a large range of product options can greatly benefit from CPQ because it allows for the generation of customized quotes that satisfy specific customer needs.
  • Seamless Integration: CPQ and Microsoft Dynamics 365 work hand in hand, eliminating the need for sales staff to transition between separate tools.
  • Insight: By monitoring customer engagement and interest, CPQ offers sales teams vital information that can enhance their strategy and performance.

Sales teams can close deals more quickly and efficiently with the help of CPQ because it improves the capabilities of Microsoft Dynamics 365.

Benefits of CPQ for Microsoft Dynamics 365 Sales and Business Central

Lots of great things can happen when you connect CPQ with Microsoft Dynamics 365 Sales and Business Central:

  • Enhanced Sales Efficiency: CPQ streamlines the complicated process of product configuration, accurate pricing determination, and professional quote generation. It takes less time to close deals, and the sales process is streamlined because of this.
  • Improved Accuracy: CPQ ensures that bids are accurate and consistent by automating the quoting process, which minimizes errors in pricing and product configurations.
  • Streamlined Sales Workflow: CPQ's seamless integration with Dynamics 365 creates a unified platform where sales teams can streamline their processes. Lead times and total productivity are both improved by this combination.
  • Tailored Customer Experience: CPQ enables the modification of quotes and orders to match individual customer needs, which enhances the buying experience and increases customer satisfaction. This leads to a tailored customer experience
  • Consistency & Compliance: CPQ guarantees that all sales channels adhere to pricing and legal standards, ensuring uniformity.
  • Real-Time Insights: With CPQ, sales teams can access real-time data and insights, enabling them to make informed decisions quickly and effectively.
  • Faster Deal Closure: By accelerating the quote-to-order process, CPQ helps in closing deals faster, which can lead to increased sales and revenue.
  • Reduced Costs: CPQ reduces the cost of sales by eliminating manual processes and reducing the likelihood of errors, which can lead to cost savings and higher profit margins.

Overall, integrating CPQ with Microsoft Dynamics 365 Sales and Business Central can significantly enhance the efficiency, accuracy, and effectiveness of your sales operations.

What Factors Should We Consider While Selecting A CPQ for Microsoft Dynamics CRM?

When selecting a CPQ (Configure-Price-Quote) solution for Microsoft Dynamics CRM, there are several key features and factors to consider:

  • Seamless Integration: Ensure the CPQ integrates smoothly with Microsoft Dynamics CRM, providing a unified user experience. This includes single sign-on capabilities and synchronization with the native Dynamics interface.
  • Ease of Use: The CPQ should be intuitive and user-friendly, minimizing the training time required for sales reps. Features like guided selling, sales playbooks, and pre-configured pricing rules can significantly enhance usability.
  • Customization and Flexibility: Look for a CPQ that allows easy customization of product catalogs, configuration rules, pricing, and discounts. The ability to generate custom documents and branded templates is also important.
  • Automation and Efficiency: The CPQ should automate the generation of quotes, proposals, and other sales documents, reducing administrative tasks and freeing up sales reps to focus on selling.
  • Approval Workflows and Versioning: Features like document generation, versioning, and approval workflows help streamline the sales process and ensure accuracy in quotes and proposals.
  • Scalability and Performance: Choose a CPQ that can scale with your business needs and handle large volumes of data without compromising performance.
  • Support and Maintenance: Consider the level of support and maintenance provided by the CPQ vendor. A solution that is easy to administer and maintain will save time and resources in the long run.

By focusing on these factors, you can select a CPQ solution that enhances your sales process and maximizes productivity.

Want to Elevate Your Sales by Leveraging the CPQ?

CPQ is a major factor that can help you ramp up sales and Dynamics Square totally understands its importance. Our team holds a unique expertise in doling out seamless CPQ integration with Microsoft Dynamics 365. Also, we have a team of consultants who can offer you 24/7 guidance and provide you with all the resources to boost your sales. Dynamics Square is a pioneer Microsoft Dynamics 365 implementation partner that can help you transform your business.

Please feel free to contact us by phone at +1 281 899 0865 or by email at arish.siddiqui@dynamicssquare.com if you need any assistance. 

author
Samar Malik

Samar Malik is a senior SaaS writer with an experience of 7+ years. With a list of numerous posts ranking on SERP, he is working with the sole motto of making SaaS technology more human. His deep knowledge of technology and engaging writing style shed light on its complexities, helping readers worldwide gain a deeper understanding.

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