Transform your Business with AI in Dynamics 365 Business Central

Microsoft Copilot is a revolutionary AI solution in Dynamics 365 Business Central and has brought a major shift in the domain of business technology. Copilot is the only AI-powered assistant accessible globally spanning all business sectors and is positively impacting the way small and medium-sized organizations run.

By leveraging the power of artificial intelligence, Copilot encourages creativity, increases productivity, and simplifies challenging processes to help businesses survive and grow in the competitive market of today.

Speaking of the impact that Copilot has created in terms of productivity, you need to look at these interesting statistics:

A study by Microsoft revealed that about 70% of the users acknowledged that they were more productive while 68% of the participants admitted that their quality of work drastically improved. (Source: Microsoft)

Now, with that said, the blog looks at many ways Copilot inside Business Central simplifies and optimizes operations. From automating tedious duties to providing fresh content ideas, Copilot is not only a tool but also an innovative catalyst that enables staff members to focus on what is truly important.

Let’s explore the capabilities, benefits, and future potential of Copilot, especially within Business Central, and how it is redefining business success and efficiency.

A Quick Introduction to Copilot: An AI-powered Assistant

Microsoft Copilot in Business Central is an AI-powered assistant designed to boost productivity and creativity within Dynamics 365 Business Central. Being integrated across all areas of business, it is the first of its type to offer simple AI solutions enabling small and medium-sized companies to save time and encourage innovation.

Copilot in Business Central has these main salient features:

• AI-powered Assistance: Copilot aids with activities including analysis, navigation, and creative content idea generation driven by artificial intelligence.
• Boosts Productivity: It helps increase productivity by automating tiresome tasks so staff members can concentrate on more important work.
• Conversational Chat: Users can interact with Copilot using natural language to get answers quickly, locate records, and learn new skills.
• Enhanced Features: For example, Copilot can streamline month-end tasks like bank reconciliation by deciphering complex scenarios.
• Customization Awareness: Copilot can work with custom pages and tables to some extent, depending on the feature.
• No Additional Cost: Currently, it’s included with your Business Central license without extra charges, though this may change in the future.
• No Minimum User Requirement: There’s no minimum number of users required to start using Copilot in Business Central.
• Global Availability: While most features might initially be available only in English, more languages and regions will be supported over time.

Visit the official Microsoft Copilot in Business Central documentation for a comprehensive list of capabilities and further information. Organizations trying to use artificial intelligence to streamline their operations will find great value in this tool.

How Can Copilot Help Drive Business Efficiency?

The Copilot provides pertinent information at the correct moment to speed up job completion. Users no longer have to hunt through manuals or documentation. Copilot can drive business efficiency in many respects:

• Effortless Content Creation: Copilot may help with writing tasks such drafting emails, producing marketing content, and making reports, therefore saving time and lightening staff’s cognitive load.
• Enhanced Productivity: Copilot helps staff members to concentrate on strategic goals and high-value projects by automating monotonous processes and providing intelligent recommendations.
• Improved Communication and Collaboration: Effective team collaboration depends on constant, clear communication across several applications, which Copilot helps ensure is achieved.
• Reduced Learning Curve for New Technologies: Copilot offers context-aware advice inside familiar Microsoft 365 apps, therefore enabling new workers to contribute significantly from day one more easily.
• Data-driven Decision Making: Using tools like the Microsoft Copilot Dashboard (Preview) in Viva Insights, companies can track usage, adoption, and impact, therefore guiding more informed decisions.

Copilot can enable small companies to maximize their efficiency, productivity, and innovation by using these features.

To learn about Copilot in great detail, you can download our white paper—Microsoft Copilot: The Catalyst for Transformation in Your Business. Grab your free copy now!

Let’s take the example of bank reconciliation. It is one of the most tedious tasks to perform but Copilot makes it extremely easy. Let’s find out how.

Streamline Bank Reconciliation with Copilot

Although bank reconciliation can take time, Microsoft Copilot in Business Central will help you to expedite the process. Here's how it goes:

• Access the Reconciliation Worksheet: Find the Reconciliation Worksheet. To view the reconciliation worksheet, visit Business Central's Bank Account Reconciliation page.
• Enable Copilot: Click the option on the Bank Account Reconciliation page to activate Copilot for the particular bank account.
• Review Suggestions and Matches: Copilot will automatically propose matches for unmatched transactions, therefore facilitating the reconciliation of bank statement transactions for financial experts.

Copilot matches transactions, examines imported bank statements, and suggests entries for those not automatically matched. For finance teams, this function greatly streamlines the monthly burden of reconciling bank statement transactions, therefore saving time and effort.

Read more about Cash Management in Dynamics 365 Business Central, Bank Account Reconciliation in Business Central and Vendor Payments in Dynamics 365 Business Central.

How Can Copilot Conversational Chat Feature Help Streamline Business Operations?

The Chat with Copilot feature in Microsoft Dynamics 365 Business Central streamlines business operations by empowering users across roles, reducing learning curves, and increasing productivity. Here’s how it achieves these benefits:

Microsoft Dynamics 365 Business Central's Chat with Copilot tool helps users across roles to simplify operations by reducing learning curves and improving productivity. It accomplishes these benefits as follows:

• Empowering Users Across Roles: Chat with Copilot lets people all throughout the company easily interact with Business Central beyond conventional user roles.
• Reducing Learning Curves: Copilot greatly lowers the learning curve for new users or those not experienced with ERP systems by including natural language interaction and direction.
• Increasing Productivity: Copilot provides a natural language interface for navigation and interaction inside Business Central, accelerates operations, and simplifies processes.

Remember, this feature is currently available in English locales (en-AU, en-CA, en-GB, en-IE, en-IN, en-NZ, en-PH, en-SG, en-US, en-ZA) and in countries/regions other than Canada.

How Can Copilot Boost Sales and Creativity?

The excellent capabilities of Copilot in Business Central enable companies to automate and expand more quickly. Apart from creating reports and writing marketing pieces, Copilot can help sales and creativity which can result in more customer gratification.

Microsoft Copilot presents several approaches to increase innovation and sales:

1. Sales Boost:

Accelerate Customer Research and Sales Preparation: Copilot assists with researching customer information, preparing for meetings, and streamlining administrative tasks.

• Create Unsolicited Proposals: Copilot can help generate high-quality proposals that appear to be written by a human.
• Improve Customer Meetings: Copilot provides insights and suggestions during customer interactions.
• Post-sale Customer Insights: Gain valuable insights after closing deals.
• Targeted Prospecting: Use Copilot to identify potential prospects.
• Cross-selling Opportunities: Copilot suggests cross-selling opportunities and helps create better together stories.
• Automate Tasks: Copilot simplifies tasks like email communication, proposal creation, and CRM updates, allowing sellers to pursue more opportunities.

2. Creativity Boost:

• Overcoming Creative Blocks: Copilot assists in generating content, overcoming writer’s block, and summarizing data.
• Access and Retrieve Data: Copilot connects to various sources, using plugins and connectors, making data retrieval easier.
• Summarize Information: Copilot can summarize complex information, saving time and enhancing creativity.

Remember, Copilot not only saves time but also optimizes processes, leading to increased productivity and profitability in both sales and creative tasks.

All things considered, Dynamics 365 Business Central's artificial intelligence features mark a major advancement in business management solutions. As technology evolves, businesses leveraging these AI features gain a competitive edge by fostering agility, resilience, and innovation.

Business Central helps companies realize their best potential and propel development by centralizing data, automating tasks, integrating financial management, and encouraging teamwork. AI-driven decision-making inside Business Central helps leaders to base their decisions on real-time information and historical trends, therefore enabling a more flexible and responsive company.

Team Up with Dynamics Square for the Successful Implementation of Business Central

With over 150 Microsoft Dynamics 365 consultants and more than 12 years of experience, Dynamics Square, your trusted Microsoft Dynamics Partner is well positioned to cater to your business requirements. Our experts can analyze your business processes to tailor Business Central as per your needs.

We have the infrastructure and resources necessary to execute Dynamics 365 successfully, even with individualized system customizations.

Have questions about Microsoft Dynamics 365 Business Central? You can give us a call at +1 281 899 0865 or send us an email at arish.siddiqui@dynamicssquare.com. 

Also Read:

Copilot for Power BI

Copilot in Dynamics 365 Finance and Operations

Microsoft Dynamics 365 Copilot

Sales Process with Copilot in Dynamics 365 Sales

Business Central Implementation